Introducing a world-first rechargeable CGM transmitter.
With readings every three minutes and unlimited data storage, this cutting-edge device uses Bluetooth technology to sync seamlessly with your phone or tablet. The Anytime CT-3 CGM transmitter lasts an impressive two years, reducing both costs and environmental waste. Its state-of-the-art ergonomic design ensures user-friendly operation, while superior sterile packaging enhances safety. Best of all, you only need to replace the sensor every two weeks—keeping the transmitter for long-term use!
The simple auto-applicator is a one-touch applicator that easily inserts a small built-in sensor just beneath the skin.
The rechargeable transmitter can be used for up to two years. It can support 14 days wearing on a single charge (<1.5h).
The fast charge only needs less than 1.5 hours for a full charge.
The Anytime CT-3 System can be purchased online, either as a whole bundle, or individual products.
The clinical trial for the CT-3 continuous glucose monitoring system was completed in 2022, involving 72 patients in three top-level hospitals in China. An overall MARD (vs venous blood) of 9.07%, and the consensus error grid of 99.95%, were achieved.
Our Starter Pack is designed to provide you with all of the essential products to get you started with your Anytime CT-3 CGM System. These consist of a single Yuwell Anytime Transmitter (lasts 2 years!) and various quantities of Yuwell Anytime Sensors, depending on the length of pack purchased.
Introducing a world-first rechargeable CGM transmitter.
With readings every three minutes and unlimited data storage, this cutting-edge device uses Bluetooth technology to sync seamlessly with your phone or tablet. The Anytime CT-3 CGM transmitter lasts an impressive two years, reducing both costs and environmental waste. Its state-of-the-art ergonomic design ensures user-friendly operation, while superior sterile packaging enhances safety. Best of all, you only need to replace the sensor every two weeks—keeping the transmitter for long-term use!
Check the environment: If the user is in locations such as airports, subways, railway stations, malls, stores, exhibition halls with electric appliances, transformer substations, MRI rooms, or small enclosed spaces, ask them to leave these areas before continuing with the troubleshooting steps below.
Ensure the correct distance: Ensure the transmitter is within 6 meters of the phone. It’s ideal if both are in the same room and not too far apart.
- Ask the user to verify that Bluetooth is enabled on their phone. They can do this by going to Settings → Bluetooth → List of Devices.
- Even if the transmitter appears, do not connect to it from here.
- Ask the user to disconnect any other Bluetooth devices that are connected. Then, have them try reconnecting the transmitter through the Anytime App again.
- If it works, end the troubleshooting process.
- If it doesn't work, proceed to Step 2.
- Ask the user to charge the transmitter until the blue light turns on. Ensure the transmitter is placed on the charging base when attempting initialization again.
- If it works, end the troubleshooting process.
- If it doesn't work, proceed to Step 3.
- Ask the user to try connecting the transmitter using a different phone. Have them search for the transmitter in the Bluetooth settings to see if it can be found.
- This helps determine if the issue is with the phone or the transmitter itself.
- If the transmitter can be found on the other phone, ask the user to switch to that phone and log in with their same account. Then, go back to Step 2.
- If the transmitter still cannot be found, proceed to Step 4.
- Ask the user to restart their phone and attempt the initialization again.
- If it works, end the troubleshooting process.
- If it doesn't work, proceed to Step 5.
- If none of the previous steps worked, please follow the after-sales strategy. Collect the following information to assist Yuwell Customer Service with further support:
Ask the user to describe their pain level and their overall feelings to determine whether they can tolerate the discomfort.
- If the pain is slight and the user is mostly feeling worried or scared, proceed to Step 2.
- If the pain is too intense to tolerate, proceed to Step 3.
Comfort and encourage the user to continue wearing the CGM.
However, advise the user to monitor the sensor’s position and look out for any irregularities.
If the user notices any issues with the sensor’s placement, ask them to remove the CGM.
Ask the user to remove the CGM immediately if the pain is intolerable.
If the user needs to wear another sensor, suggest placing it in a different location with a thicker fat layer, as this could reduce the possibility of pain.
Follow the after-sales strategy and contact Yuwell Customer Service for further support. Before reaching out, gather the following information:
Ask the user to check if the buckle is securely fastened.
If it is not, instruct the user to remove the transmitter and refasten it to the sensor.
Additionally, ask them to rotate the buckle in reverse to ensure it is properly secured.
Ask the user to inspect the adhesive tape for looseness.
If it is loose, suggest applying a strengthening sticker to secure the sensor.
Ask the user to gently press the CGM for a while and check if data transmission resumes.
If none of the above steps resolve the issue, follow the after-sales strategy.
Contact Yuwell Customer Service for further support and collect the following information:
Ask the user to describe their symptoms and confirm the severity of the reaction.
Provide guidance based on the user’s condition.
If necessary, advise the user to consult a doctor for professional medical advice.
If needed, follow the after-sales strategy and contact Yuwell Customer Service for further support.
Gather the following information before reaching out:
For any other inquiries, please refer to the full FAQ list on our support page. If the answer to your inquiry isn't available, then please raise a ticket with our customer service team.
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